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Privacy Policy

Last Updated: December 10, 2025

Elite EA Collective ("Elite EA," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

1.1 Information You Provide to Us

We collect information you provide when you:

  • Contact us through our website, email, or phone
  • Request information about our services or schedule a consultation
  • Engage our services as a client
  • Apply for employment or contractor positions
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, promotions, or other interactive features

This information may include:

  • Personal identifiers: name, email address, phone number, mailing address, job title, company name
  • Professional information: business details, industry, role, organizational structure
  • Financial information: billing details, payment information (processed through secure third-party payment processors)
  • Communication content: messages, feedback, questions, and correspondence
  • Calendar information: meeting schedules, availability, time zone preferences
  • Any other information you choose to provide

1.2 Information We Collect Automatically

When you access our website or services, we automatically collect certain information, including:

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage data: pages viewed, time spent, links clicked, referring/exit pages, search terms
  • Location information: general geographic location based on IP address
  • Cookies and similar technologies: as described in Section 7

1.3 Information from Third Parties

We may receive information about you from third parties, including business partners, service providers, publicly available sources, and data aggregators. This may include professional information, contact details, and publicly available business information.

2. How We Use Your Information

2.1 Service Delivery

  • Provide, maintain, and improve our executive assistant services
  • Process and complete transactions and send related information
  • Match clients with appropriate executive assistants
  • Manage calendars, schedules, communications, and other delegated tasks
  • Communicate with you about services, appointments, and account matters

2.2 Business Operations

  • Respond to your inquiries and provide customer support
  • Send administrative information, updates, and notices
  • Process employment applications and manage contractor relationships
  • Conduct internal business operations, including quality assurance and training

2.3 Marketing and Communications

  • Send newsletters, marketing materials, and promotional communications (with your consent)
  • Personalize your experience and deliver relevant content
  • Conduct market research and analyze trends

2.4 Legal and Security

  • Comply with legal obligations and respond to legal requests
  • Protect our rights, property, and safety, and that of our clients and staff
  • Prevent fraud, security breaches, and other illegal activities
  • Enforce our terms of service and other agreements

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, including payment processors, cloud storage providers, email service providers, scheduling tools, analytics providers, and IT support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If Elite EA is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

PWe may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. This includes complying with subpoenas, court orders, or legal processes.

3.4 Protection of Rights

We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or threats to safety.

3.5 With Your Consent

We may share your information for any other purpose with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure authentication, regular security updates, and limited access controls. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights and Choices

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and, in certain cases, receive a copy in a portable format.

5.2 Correction and Update

You may request correction of inaccurate information and update incomplete data.

5.3 Deletion

You may request deletion of your personal information, subject to legal exceptions.

5.3 Deletion
You may request deletion of your personal information, subject to legal exceptions.

5.4 Opt-Out of Marketing

You may opt out of marketing emails by following unsubscribe links or contacting us directly.

5.5 Do Not Track

Our website does not currently respond to “Do Not Track” signals.

5.6 California Privacy Rights

California residents have rights under the CCPA, including knowing what personal data is collected, requesting deletion, and opting out of sales (we do not sell data).

5.7 Exercising Your Rights

To exercise your rights, contact us via Section 11. We may need to verify your identity before processing requests.

6. Data Retention

We retain personal information only as long as needed for its intended purposes or as required by law. When no longer needed, it is securely deleted or anonymized.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

  • Essential: required for site functionality
  • Performance: help understand visitor interactions
  • Functionality: remember preferences
  • Analytics: measure site usage
  • Marketing: deliver relevant ads

7.2 Third-Party Analytics

We use Google Analytics and similar tools to analyze site activity.

7.3 Managing Cookies
You can control cookies through browser settings. Disabling them may affect site functionality.

7.3 Managing Cookies

You can control cookies through browser settings. Disabling them may affect site functionality.

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we do, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our providers operate. By using our services, you consent to such transfers.

10. Third-Party Links

Our website may include links to third-party sites not controlled by us. We are not responsible for their privacy practices. Review their privacy policies before providing data.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a revised “Last Updated” date. Material changes may include additional notice.

12. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

Elite EA Collective
Email: hello@eliteeacollective.com
Website: www.eliteeacollective.com/contact

Acknowledgment

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.